Terms of Use
Last updated: 2026-11-01
These terms apply to the Pawnest app published by GAME Market Anonim Şirketi. On iOS, Apple's Standard EULA also applies; if it conflicts with these terms, the EULA wins for iOS users.
The game
Pawnest is made for players aged 13 and up. It is a single-player game with no opponents and no online play with other people. Tapping a food sack, toy basket or other generator uses energy, which refills over time; merging and deliveries are free. All content, including every animal, can be played without paying.
The shelter and its animals are fictional. The game is not affiliated with any real shelter or charity, and purchases are not donations. Breed facts on album cards are for general information and fun, not pet care or veterinary advice.
Virtual items and currencies
- Bones, Gems, energy and cosmetic items are a limited license to use content inside the game. They have no cash value, cannot be exchanged for money and cannot be transferred.
- Prices are shown in your local currency by the App Store or Google Play before you buy. There are no subscriptions and no paid random rewards (loot boxes), and animals are never sold. Optional purchases (for example the one-time Starter and Founder's Packs, Gem packs and the premium track of a seasonal event card) add comfort and cosmetic items; they do not lock any content.
- Your balance and progress are stored on your device. If you delete the game or change devices without a backup, consumable items may be lost. Permanent purchases (for example the Founder's Pack) can be restored with Settings > Restore purchases.
Payments and refunds
Gems and other digital content are delivered immediately after purchase. By buying, you ask for immediate delivery and acknowledge that, where the law allows, you lose your right of withdrawal once delivery has started. Unused Gems stay in your balance; they do not expire, but they cannot be refunded or exchanged for money except where the law requires.
Apple or Google process all payments. Refunds are requested from them: reportaproblem.apple.com or Google Play refunds. Your statutory consumer rights are not affected.
Fair use
Do not modify the app, its save files or its network traffic to obtain items, and do not reverse engineer it except where the law allows. We may reset tampered progress.
Ownership
The game, its art, characters, names and code belong to GAME Market Anonim Şirketi or its licensors.
Liability
The game is provided "as is". To the extent the law allows, we are not liable for indirect losses or for lost virtual items caused by device failure or deletion. Nothing in these terms limits liability that cannot be limited by law.
Law
These terms are governed by the laws of the Republic of Türkiye, without depriving consumers of the protection of the mandatory laws of their country of residence. Consumers in Türkiye may apply to the consumer arbitration committee or consumer court of their place of residence or of the place where the transaction was made, within the monetary limits set each year. For disputes with users who are not consumers, the courts and enforcement offices of Bursa have jurisdiction.